FAQ

Premium spices and blends backed by rich culinary information—to make every dish intentional, informed, and inspired

Spice, Herbs & Product Details

What types of spices do you sell?

We offer over 150 varieties of spices, herbs, blends, and rubs—including black pepper, paprika, Italian seasoning, curry, turmeric, and more.

Where are your spices sourced from?

We work directly with trusted international importers, sourcing from regions like India, Turkey, Vietnam, and Jamaica for the freshest, most flavorful ingredients.

Do your spices contain preservatives or fillers?

 No. Our spices and blends are free from artificial preservatives, additives, or fillers.

Are your products non-GMO?

 Yes, we do not use any genetically modified ingredients in our spice line.

How long do spices last?

When stored in a cool, dry place, our spices can maintain peak quality for 18–36 months, depending on the product.

Do you offer gluten-free spice blends?

Yes, all of our products are naturally gluten-free, and we maintain rigorous allergen controls during production.

What’s the best way to store spices and herbs?

 Keep them in a cool, dry, dark place, away from direct sunlight or moisture. Sealed jars or airtight bags work best.

How can I tell if a spice has gone stale?

Check for a dull aroma, faded color, or lack of flavor—these are signs your spice is past its prime.

Do you sell salt- or sugar-free blends?

Yes, we offer several no-salt and no-sugar seasoning blends for health-conscious consumers and special dietary needs.

What are the most popular spices you sell?

Our top-selling spices include cinnamon, black pepper, garlic powder, chili powder, and Italian seasoning.

Do your spices contain MSG?

No. None of our spice blends or seasonings contain monosodium glutamate (MSG).

Partner & Wholesale Program

Who can partner with Sugar ’N Spice Inc.?

We work with grocery chains, independent retailers, food manufacturers, and specialty spice shops across the U.S.

What is the private-label jar program?

Our private-label program allows you to sell our spices under your brand with customizable label designs and packaging options.

Is there a minimum order quantity (MOQ)?

No, we offer no minimum order quantities; you can order exactly what you need.

How fast do you ship wholesale or partner orders?

We offer Direct Store Delivery with most orders shipped within 2–3 business days.

Do you offer free shipping?

Yes, shipping is free for jar orders of 75 units or more.

How can I become a wholesale or private-label partner?

Simply contact us at (800) 657‑4632 or email [storeorders@sugarnspiceinc.com](mailto:storeorders@sugarnspiceinc.com) to get started.

Can you create custom spice blends for my business?

Yes! We offer custom spice blending and contract packaging solutions for manufacturers and private-label clients.

About Sugar ’N Spice

When was Sugar ’N Spice Inc. founded?

We were founded in 1980 in Chetek, Wisconsin, and have been providing premium spices and herbs for over 40 years.

Where is Sugar ’N Spice Inc. located?

We are proudly based in Chetek, Wisconsin, and ship to partners and retailers across 17 Midwestern states.

What makes Sugar ’N Spice Inc. different from other spice companies?

We combine small-batch quality with large-scale capabilities, offering direct-from-importer spices, flexible packaging options, and personalized customer service.

Do you offer organic spices?

Yes, we are USDA Organic Certified and carry a wide range of organic herbs and spices.

Are your spices allergen-free?

Yes, our facility is free from the top 8 allergens, including dairy, eggs, fish, shellfish, peanuts, tree nuts, wheat, and soy.

Are you a certified food-safe facility?

Yes, we are SQF Certified, operate under HACCP and GMP protocols, and are FDA-regulated with third-party audits.

Ordering and Support

Can I order online?

Yes! Visit our Shop Page to order online, or retail customers can contact us for local store availability, and business clients can place orders directly via phone or email.

Do you offer bulk discounts?

Yes, we offer tiered pricing for larger quantities and ongoing wholesale relationships.

How do I track my order?

Once your order is shipped, we’ll provide tracking details via email or phone.

What is your return or refund policy?

Due to food safety regulations, we generally do not accept returns. However, if there is an issue with your order, we’ll make it right.

How do I contact customer support?

You can reach us at (800) 657‑4632 or email [storeorders@sugarnspiceinc.com](mailto:storeorders@sugarnspiceinc.com). We’re happy to help with any questions or orders.

How do you ensure consistency in spice quality?

All ingredients are rigorously tested and stored under climate-controlled conditions to ensure consistency in flavor, color, and aroma.

Are your spices irradiated or treated with chemicals?

No. We do not use irradiation or chemical treatments—our products are naturally processed and handled with care.

How is your facility cleaned and maintained?

We follow a robust sanitation program that includes daily cleaning schedules, third-party pest control, and sanitation audits.

Do you blend your spices in-house?

Yes, all spice blends are created and packaged in-house at our Chetek, Wisconsin, facility for full quality control.

SPICES

Single-origin flavor staples for every
home cook’s pantry

BLENDS

Bold, handcrafted spice mixes inspired
by global cuisine and family favorites

HERBS

Ethically sourced dried herbs that bring
your dishes to life

What Do I Have, What Can I Make?
Ask Nana Spice!